Interview question assignment | Human Resource Management homework help

Current job: Server in the restaurant.

Appy job for Server in the restaurant.  

Assignment Details:

  Reference your own personal background.

· Avoid providing highly personal/emotional responses.

· Avoid using examples that may not align with the interviewer’s values (religion, politics, sexuality, etc.).

Each answer should be about three to five sentences long. 


Problem Solving Ability:

· Describe the most significant problem you faced in your last job/at school and explain how you solved it.

· Describe the last time you had to deal with a customer who had a problem. What was the problem and how did you solve it?

· Describe a difficult situation you faced and explain how you dealt with it.

· Tell me about a time when you went above the call of duty to satisfy a customer.

Positive Attitude/Maturity:

· What was your greatest disappointment and how did you handle it?

· Describe a difficult decision that you had to make. What made it difficult?

· Have you ever been asked to cover up another employee’s mistakes? What did you do and why?

· Tell about a suggestion you made that was rejected.

· Describe the worst mistake you made on the job. What steps did you take to correct it?

Work Ethic:

· Describe a dispute you had with a coworker. What led up to it and how did it get settled?

· Have you ever had to deal with someone who was being dishonest? Describe the situation and what you did about it.

· Describe the rudest customer, client, or coworker you have ever faced. How did you handle that person?

· Describe the last time you were asked to do more than your share of a task. What caused the situation and how did you deal with it?

Motivation/Organizational Ability:

· Describe a time when you had too many things to do within a limited time. How did you deal with the situation?

· Describe a goal that you have set for yourself.

· How do you keep yourself organized?

· Describe a time when you were faced with a tight deadline. How did you handle the situation?

· Describe the best manager you ever had.


· Why should I hire you?

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