Critical 4 | Management homework help

Critical Incident 4-1“Top Gun!”

Sitting in her office late on Friday afternoon, CEO Nancy Warner thought about how happy she was to have this job. “The opportunity to do what I love to do and find ways to make Community Hospital a great place to work has given me purpose in life,” she thought. Community Hospital in rural Oklahoma is the only hospital immediately accessible to the area’s 40,000 inhabitants.

Nancy Warner grew up on a farm in the area, went to a local community college to be a nurse, got a master’s degree in healthcare management, and a year and a half ago became the CEO of Community Hospital. She loved the opportunity and believed that part of her job was to make employees feel appreciated and enable them to be good employees.

Late on Friday afternoon, Nancy’s good week changed suddenly. HR director Ted Perry brought to her attention a problem with employee Joe Trosh. Joe, a maintenance worker, had been reprimanded by his supervisor for tardiness, and during a meeting with Perry to discuss his attendance problems, Perry noticed a bulge under Joe’s work jacket. Upon his inquiry, Joe stated that he had a permit to carry a concealed handgun. He went on to say that several of his fellow employees were not easy to get along with and on occasion they might “fly off the handle.”

He wanted to be prepared just in case something happened. He pointed out most of the maintenance workers were “good old boys” with gun racks in their pickup trucks that they had parked in the employee parking areas. Joe told Perry and his supervisor, “the law allows me to carry a concealed weapon for self-defense purposes.” Joe Trosh was a Native American who on occasion had been subject to “Indian jokes” from fellow employees. Some of the hospital employees did not appreciate the presence of a gambling casino at a nearby Indian reservation because the casino provided little tax revenue to the local community yet promoted an unhealthy, addictive behavior.

Joe had worked for the hospital for approximately five years and was considered to be a competent employee. An investigation revealed that several other native American employees said they had been “harassed by coworkers.” Nancy Warner was disturbed about these developments and wondered about whether the hospital was treating its Native American employees and other employees fairly.

(Critical Incident was adapted of a case developed by Ed Leonard, Ray Hilgert, and Mitchell Sherr, and published in Annual Advances in Business Cases1996, by the Society for Case Research (SCR). It was adapted with permission of the original authors and SCR for use in the 13th edition of Supervision Concepts and Practices of Management.)

Questions for Discussion

  1. The Second Amendment to the United States Constitution says, “A well regulated Militia, being necessary to the security for a free State, the right of the people to keep and bear Arms, shall not be infringed.”
    Go on line and find excerpts of Oklahoma’s self-defense act. After reading the act, do you believe that Joe Trosh has the right to carry a concealed handgun in the hospital.
  2. Assuming that the hospital has a written policy prohibiting possession of weapons on company property, what should Nancy Warner do? Consider alternatives that may be open to her.
  3. Why have Nancy Warner and other members of the hospital’s administrative team been insensitive to the actions of some employees to the Native American employees?
  4. What does the hospital administration need to do so that more incidents of discrimination to Native Americans does not occur?
Order a unique copy of this paper
(550 words)

Approximate price: $22

Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

We value our customers and so we ensure that what we do is 100% original..
With us you are guaranteed of quality work done by our qualified experts.Your information and everything that you do with us is kept completely confidential.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

The Product ordered is guaranteed to be original. Orders are checked by the most advanced anti-plagiarism software in the market to assure that the Product is 100% original. The Company has a zero tolerance policy for plagiarism.

Read more

Free-revision policy

The Free Revision policy is a courtesy service that the Company provides to help ensure Customer’s total satisfaction with the completed Order. To receive free revision the Company requires that the Customer provide the request within fourteen (14) days from the first completion date and within a period of thirty (30) days for dissertations.

Read more

Privacy policy

The Company is committed to protect the privacy of the Customer and it will never resell or share any of Customer’s personal information, including credit card data, with any third party. All the online transactions are processed through the secure and reliable online payment systems.

Read more

Fair-cooperation guarantee

By placing an order with us, you agree to the service we provide. We will endear to do all that it takes to deliver a comprehensive paper as per your requirements. We also count on your cooperation to ensure that we deliver on this mandate.

Read more

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency