Hello Team- hard to believe we are already in Week 4 of the course! This week’s deliverable is two parts, but please submit as one document for grade. ( You can label them part 1 and Part 2)
Part 1 of the assignment:
Write a 400-word summary covering the following items:
Part 2 of the Assignment:
Access the Call Center Waiting Time file. Each row in the database corresponds to a different call. The column variables are as follows:
Resources you may find helpful for Part 2 of the assignment:
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